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Vehicle Exchange Sales Representative

122-1776-6 Penske Cadillac Buick GMC of South Bay-EPG, CA

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Job Number : PC-VESR
Posted : 08/15/2020
Expires : 11/30/2020


Generates business through daily business traffic and outside sources.
Assists guests as they enter the dealership showroom or sales lot.
Assists guests in selecting a vehicle by asking questions and listening carefully to
the guest’s responses.
Fully explains product performance, application, and benefits and offers test drives
to all prospects.
Closes sales by overcoming objections and negotiating price.
Introduces guests to dealership operations, including the service and parts departments,
to emphasize to guests the quality and efficiency of the dealerships service operations.
Maintains an owner follow-up system that encourages repeat and referral business and
contributes to guest satisfaction.
Maintains a prospect development system.
Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
Writes complete sales orders, process paper work, explains warranties, provisions and
financing in accordance with established dealership policies.
Follows-up with Finance to make sure all stipulations for finalizing the paperwork is complete.
Maintains and achieves the sales and guest satisfaction objectives set by management.
Performs other administrative duties as assigned by management.
Maintains high ethical standards in all actions.
Maintains professional appearance at all times.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The individual should possess:

A high school diploma or equivalent, desired;
Minimum of one (1) year sales experience, preferably in the automotive industry;
Knowledge of vehicle leasing principles; basic mathematical concepts (such as adding, subtracting,
dividing, multiplying and percentages); equity values and depreciation; and laws that govern retain
automotive sales;
Ability to coordinate activities with other employees; read and comprehend instructions and information
in the English language; learn and understand the federal, state, and local laws which govern retail auto
sales; use god judgment in challenging situations; pay attention to detail; follow-up with guests and employees;
work well with the public; communicate in a professional manner on the phone, internet and in person; use
standard office equipment;
Must have a valid sales driver’s license and maintain an acceptable and safe driving record.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Individual will be required to:

Individual must be able to sit and stand for long period of time.
Able to withstand outdoor weather.
Use hands and fingers in repetitive motions, daily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Wages: Commission based pay plan.


Location -
122-1776-6 Penske Cadillac Buick GMC of South Bay-EPG, CA
Relocation -
Type -
Travel -


If you have any questions, please contact H. Boyadjian at hboyadjian@socalpenske.com