Job Number : C - ISR
Posted : 02/11/2024
Expires : 12/31/2024
The Internet Sales Representative is responsible for selling new/used vehicles at dealership standards for gross
profit, volume and guest satisfaction.
Position is 100% onsite.
Generates business through internet sources.
Assists guests in selecting a vehicle by asking questions and listening carefully to the guest responses
over the internet.
Directs guests to product information resources, including those available on the internet.
Checks emails and responds to guest inquiries, as prescribed by dealership policy.
Coordinates internet promotions with other dealership sales promotions and advertisement.
Fully explains product performance, application, and benefits and offers test drives to all prospects.
Introduces guests to dealership operations, including the service and parts departments, to emphasize to
guests the quality and efficiency of the dealerships service operations.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to
guest satisfaction.
Utilized dealership internet lead management tool to develop a prospect system.
Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
Writes complete sales orders, process paper work in accordance with established dealership policies.
Communities with Finance to make sure all stipulations for finalizing the paperwork are complete.
Maintains and achieves the sales and guest satisfaction objectives set by management.
Performs other administrative duties as assigned by management.
Maintains high ethical standards in all actions.
Maintains professional appearance at all times.
Base Hourly Rate of $16.00 plus commission compensation which can range from $0.00 (if baseline benchmarks are not met) with no upper limit.
Competitive Pay
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:
A high school diploma or equivalent, desired.
Minimum of one (1) year sales experience, preferably in the automotive industry; proficient in Microsoft office programs (Word, Excel, PowerPoint).
Knowledge of basic mathematical concepts (such as adding, subtracting, dividing, multiplying and percentages)
Equity values and depreciation; and laws that govern retain automotive sales.
Ability to coordinate activities with other employees.
Read and comprehend instructions and information in the English language.
Learn and understand the federal, state, and local laws which govern retail auto sales.
Use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees.
Work well with the public; communicate in a professional manner on the phone, internet and in person.
Use standard office equipment.
Must have a valid sales drivers license and maintain an acceptable and safe driving record.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
Able to withstand outdoor weather.
Frequently required to sit and stand for a long period of time; walk; use hands to finger, handle or feel; and reach with hands and arms.
Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.
Penske Buick GMC of Cerritos is an equal opportunity employer and maintains a drug and alcohol free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
If you have any questions, please contact C. Morales at cmorales@socalpenske.com